Assistant Scoop Shop Manager

Scoop Shop · Portland, Oregon
Department Scoop Shop
Employment Type Full-Time
Minimum Experience Mid-level


We make delicious, coconut milk-based treats and grass-fed dairy ice cream for dessert fans committed to self-love and the planet. We believe that ingredients straight from Mother Earth help us appreciate the blissful pleasure our natural world brings us. Something we’ll never take for granted. While our current food system continues down an unsustainable path, we have a pretty big appetite for change. Global equity, sustainable farming, and a lower footprint across the industry– it's what we serve with every single scoop. Hopefully, you’re hungry for this kind of thing too. 


Learn more at and @findcosmicbliss on Instagram. 




Cosmic Bliss is looking for an Assistant Scoop Shop Manager to act as the soul of our Scoop Shops. They will work to create, motivate, and develop an environment and team to help all those around to find their bliss – guest, team, and community. They will share our story of wanting to create a better planet through Moments of Magic and the joy of sustainability. 




  • In partnership with the General Manager the Assistant Manager will recruit, hire, train, supervise, coach, and counsel all team members 
  • Conducts monthly safety meetings to compile shop level safety concerns, acting as the safety officer for the scoop shop 
  • Ensure shop follows all local, state, and federal regulations 
  • Assist in compiling work schedules and reports 
  • Performs all team member duties as needed 
  • Enforce Cosmic Bliss and HumanCo policies and procedures 
  • Plan, organize, coordinate, and manage ice cream preparation and sales operations 
  • Place purchase orders for supplies, commodities and associated products and support for the purchase or requisition of retail & food service equipment 
  • Maintain recipes, pricing, and portion control; maintain weekly and monthly reports as required 
  • Compile and filter all Quality Assurance and Innovation ideas from team members to deliver to the Cosmic Bliss R&D (Research & Development) team 
  • Maintain and report to General Manager; temperature logs, receiving logs and packing lists, inventory control logs, Shop Operations Assessments, sales, and waste data 
  • Report Human Resources or Customer incidents to General Manage and/or Human Resources Manager 
  • Performs all Associate and Lead job duties when necessary 




  • 18 years old or older 
  • Open availability, Monday - Sunday (including afternoons, evenings, weekends & holidays) 
  • 2+ years of food service/retail supervisory or management experience 
  • Experience with 3+ direct reports 
  • A passion for the joy of sustainability and cleaner food systems 
  • Can lift as much as 50 lbs. on occasion 
  • Have a Current Food Handlers card (You can acquire this after you receive a job offer) 
  • ServSafe certification or equivalent food safety management certification preferred 


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to the extent possible and appropriate in the event of ADA qualifying disability. 




Cosmic Bliss pays fair and living wages for all positions, and provides excellent benefits including medical, vision and dental insurance, and several perks including all the Cosmic Bliss you can eat! We also have an amazing team that like to work hard and play often together, and a wonderful work environment. 


If you have a passion for organic food and sustainability if you are excited to work with a growing company that values integrity, people + planet, excellence, transparency, and joy, and if you want to change the world for the better, we welcome you to apply. 


Location: Portland, OR 

Timeline: Open until filled. All candidates will be notified once we have made a hiring decision. 


***If you are unable to complete this application due to a disability, contact to ask for an accommodation or an alternative application process.*** 


Cosmic Bliss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that this job is not available for remote work from Colorado. 

Thank You

Your application was submitted successfully.

  • Location
    Portland, Oregon
  • Department
    Scoop Shop
  • Employment Type
  • Minimum Experience